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Customer Relationship Management (V-U)

(45 Lectures Available)

S# Lecture Course Institute Instructor Discipline
1
  • Achieving Effective CRM (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
2
  • An Insight into CRM and e CRM (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
3
  • Analytical CRM (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
4
  • Applications and Objectives of CRM (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
5
  • Applying Customer Relationship Mana... (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
6
  • Conclusion of CRM (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
7
  • CRM and Communication (Cont.) (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
8
  • CRM and Communication (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
9
  • CRM Functions (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
10
  • CRM- ONE- to-One Marketing to the N... (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
11
  • CRM-Based Marketing and Sales (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
12
  • Customer Complaints and its Handlin... (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
13
  • Customer Loyalty (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
14
  • Customer Retention (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
15
  • Customer Service Facilitation (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
16
  • Customer Service Training workshop (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
17
  • Customer Service Training workshop ... (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
18
  • Customer Services (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
19
  • Customers' Expectations (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
20
  • Electronic Customer Relationship Ma... (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
21
  • Feature of Good CRM (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
22
  • General Tips for Customers Satisfac... (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
23
  • Handling A Difficult Customer? (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
24
  • History of customer services (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences
25
  • How a customer decides or accepts? (V-U)
Customer Relationship Management (V-U) Virtual University Mr. Amjad Habib Mirza Social Sciences