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Customer Relationship Management (V-U)
Customer Relationship Management (V-U)
(45 Lectures Available)
S#
Lecture
Course
Institute
Instructor
Discipline
26
How to construct CRM program? (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
27
Implementation of CRM (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
28
Implementation of Strategic Managem... (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
29
Improving Customer Relationships (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
30
Introduction and Objectives of A CR... (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
31
Introduction and Overview of CRM (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
32
Personalizing Website (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
33
Public Relation (continued) (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
34
Public Relations (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
35
Purposes of CRM (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
36
Specific Appeals That Can Be Made (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
37
Specific Skills for CRM (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
38
Strategic Management (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
39
Types of Loyalty (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
40
Understanding the Basic Concepts of... (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
41
What Do Customer Want and the Appea... (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
42
WHAT DOES A CUSTOMER WANT? (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
43
Why Do Customers Defect? (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
44
Why do organizations undertake CRM? (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
45
Why Strategic Management Plans Fail... (V-U)
Customer Relationship Management (V-U)
Virtual University
Mr. Amjad Habib Mirza
Social Sciences
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